Refunds and Replacement Policy

At Allyvium™, a brand of Amilyfe Medlab, LLC, we stand behind our products. If you are not satisfied with an Allyvium™ product purchased directly from allyvium.com, you may request a replacement or full refund within 30 days of purchase.

To request a refund or replacement, please contact us by email at support@allyvium.com.

Be sure to include:
• Your name (first and last)
• Order number (from allyvium.com)
• Reason for the request

Refunds are issued to the original payment method within 3–5 business days once approved.

If your product was purchased through another retailer (e.g., Amazon), please follow that retailer’s policies directly.

Our Customer Care team is available Monday–Friday to assist with any questions.